Refund Policy

One-Time Reports (Tier 1)

Due to the nature of digital reports that are generated and delivered immediately, we do not offer refunds on one-time report purchases once the report has been delivered to you. Please review our service description carefully before purchasing.

Monthly Subscriptions (Tier 2 and above)

Subscriptions are billed monthly in advance. When you subscribe, you are committing to the current billing period.

• Cancellation: You may cancel your subscription at any time. Your access will continue until the end of your current billing period, and no further charges will be made.
• No Partial Refunds: We do not provide refunds for partial months or unused time within a billing period.
• Billing Cycle: If you cancel, you will not be charged for subsequent months, but you will retain access through the end of your paid period.

How to Cancel

You can cancel your subscription at any time by:

• Logging into your account and navigating to subscription settings, or
• Contacting us at support@spotlightai.so

Questions

If you have questions about refunds or cancellations, please contact us at support@spotlightai.so. We're happy to help.